Moomoo Disclaimer

Scope and Service Boundaries

Information made available through this website may include product introductions, market data, charts, news, educational materials, community content, software downloads, help articles and descriptions of Moomoo features. Unless a page expressly states otherwise, this material is provided for general informational and educational purposes and does not create a binding promise, offer, solicitation, guarantee or fiduciary relationship.

Moomoo is used as a platform and brand across multiple markets. Brokerage, securities, cryptocurrency or other regulated financial services, where available, are provided by the relevant locally licensed entity and are governed by that entity’s customer agreement, fee schedule, risk disclosures, privacy notices and eligibility rules.

Products, account types, pricing, market data entitlements and support channels may differ by country, region, residency, device or account status. A reference to a feature on this website does not mean that the feature is available to every user or lawful in every jurisdiction.

No Investment, Legal or Tax Advice

Market commentary, screeners, rankings, analyst information, educational examples, paper-trading results, community discussions and AI-assisted outputs are general in nature. They are not personalized investment, financial, legal, tax or accounting advice and should not be treated as a recommendation to buy, sell or hold any security, digital asset, strategy or financial product.

The information is not prepared with any individual user’s investment objectives, financial situation, knowledge, time horizon or risk tolerance in mind. Users remain responsible for deciding whether an investment, product or strategy is appropriate for their own circumstances and for obtaining independent professional advice where necessary.

Past performance, historical returns, model results, simulations, forecasts, probability estimates and third-party ratings do not guarantee future outcomes. Examples are illustrative, market conditions can change quickly and an investment may lose some or all of its value.

Market Data, Research and AI-Generated Content

Market prices, quotations, company information, financial statements, analyst data, corporate actions, exchange rates, news and other research materials may be supplied by exchanges, issuers, data vendors, media organizations or other third parties. Information may be delayed, incomplete, adjusted, unavailable or affected by different calculation methods and market conventions.

AI-assisted search, summaries, explanations, translations and analytical features may generate content from available data and may occasionally omit context, misunderstand a question or produce inaccurate statements, figures or conclusions. AI outputs should be checked against primary sources and should not be used as the sole basis for an investment or trading decision.

Although reasonable efforts may be made to improve timeliness and readability, Moomoo does not warrant that all content is accurate, complete, current or suitable for a particular purpose. For account balances, orders, executions, fees and corporate actions, users should rely on the applicable account records, trade confirmations, official notices and governing agreements.

Third-Party Links, Services and Community Content

The website or platform may provide access to app stores, exchanges, data vendors, media sites, social networks, payment providers, partner services or other third-party materials. These links and integrations are provided for convenience and do not necessarily imply endorsement, sponsorship, affiliation or control.

Third-party materials may have separate terms, privacy practices, security standards, fees and availability rules. Moomoo does not prepare or control all external content and cannot guarantee its accuracy, legality, reliability, continued availability or freedom from harmful code.

Posts, comments, portfolios, opinions and investment ideas shared by community users or outside contributors reflect the views of their authors. They may be inaccurate, promotional, incomplete or unsuitable for another investor. Users should independently evaluate such content and should never share passwords, verification codes or sensitive account information in public discussions or with unverified parties.

Investment, Product and Electronic-Trading Risks

All investing involves risk, including the possible loss of principal. Stocks, ETFs, options, margin trading, leveraged or inverse products, IPOs, over-the-counter securities, cryptocurrencies and other complex or volatile products may involve additional risks and may not be suitable for every investor. Leverage can magnify losses, and certain strategies may result in losses greater than the amount initially invested.

Electronic trading also involves operational risks. Market volatility, limited liquidity, exchange interruptions, network failures, device problems, system maintenance, high message traffic or third-party outages may delay account access, price updates, order transmission, modification, cancellation or execution. Orders may be rejected, remain unfilled, be partially filled or execute at a price different from the displayed quote.

Users are responsible for reviewing product-specific disclosures, understanding order types, checking order status and maintaining secure devices and contact details. Be alert to impersonation, unofficial download links, unsolicited investment groups and requests for transfers, passwords or one-time verification codes.

No Warranties and Limitation of Liability

To the fullest extent permitted by applicable law, this website, platform content and third-party materials are provided on an “as is,” “as available” and “where available” basis. No express, implied or statutory warranty is made regarding availability, uninterrupted operation, accuracy, completeness, merchantability, fitness for a particular purpose, title or non-infringement.

To the extent permitted by law, Moomoo and the relevant affiliated entities, service providers and content suppliers will not be liable for losses arising solely from access to, inability to access, interruption of, or reliance on website content or third-party materials, including loss of data, profit, business opportunity or anticipated trading results.

Nothing in this disclaimer excludes or limits liability that cannot lawfully be excluded or limited. Where a jurisdiction does not permit a particular exclusion, the relevant provision will apply only to the maximum extent allowed by that jurisdiction.

Updates, Regional Terms and Document Priority

This disclaimer may be revised to reflect changes in products, technology, data sources, regulation, service providers or website maintenance. Updated wording may be posted without individual notice, and users should review the version available when they access the website or use a relevant feature.

This page is a general website disclaimer and is not a substitute for a region-specific customer agreement, product terms, pricing schedule, privacy notice, risk disclosure or regulatory document. If there is any inconsistency, the legally effective document issued by the applicable service entity for the user’s account and jurisdiction will take priority.

Users should review current disclosures before opening an account, enabling a product, trading a new instrument or relying on a newly introduced feature. Continued access does not remove the user’s responsibility to understand the rules and risks that apply to their activity.

Contact, Corrections and Suspected Fraud

Questions about a specific account, transaction, fee, market-data entitlement or product disclosure should be directed to the support channel of the locally licensed entity serving that account. The following contact details relate to the Hong Kong service channels displayed on this website:

• Customer Hotline: +852 2523 3588
• Partnerships: [email protected]
• Media: [email protected]

When reporting inaccurate website information, provide the page address, the wording in question and the date it was viewed. For suspected impersonation, unauthorized account activity or a fraudulent transfer request, stop communicating with the sender, do not transfer funds, preserve relevant records and contact the appropriate support channel promptly.

Do not send passwords, one-time verification codes, complete payment-card details or other highly sensitive authentication information through ordinary email or public social-media messages.